Privacy Policy

1. Introduction

Brandon Life ("we," "us," or "our"), operated by Brandon Wages, respects your privacy and is committed to protecting the information you provide to us.

This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, request information, schedule an appointment, or communicate with us by phone, text message, or email.

By using our website or voluntarily providing your information, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Mailing address
• Preferred contact method
• Appointment information
• Information submitted through website forms
• Insurance interests and questions
• Other information you voluntarily provide when communicating with us

3. Insurance Inquiry Information

When you contact Brandon Life regarding insurance services, you may voluntarily provide information about the type of insurance you are interested in, including Final Expense, Mortgage Protection, Medicare, American Diabetes Organization (ADO), or other insurance-related services.

Please do not submit sensitive personal information through general website forms unless specifically requested through an appropriate secure process.

4. Appointment Information

If you schedule an appointment with Brandon Life, we may collect information necessary to schedule, confirm, manage, and communicate with you about your appointment.

5. SMS and Email Communications

If you voluntarily opt in to receive SMS or email communications, we may maintain records of your communication preferences, consent, subscription status, opt-out requests, and communication history as necessary to administer our communications program.

Messages may include appointment confirmations, appointment reminders, responses to inquiries, service-related information, educational information, and marketing communications where appropriate consent has been provided.

6. Website and Device Information

When you visit our website, certain information may be automatically collected through cookies, pixels, analytics tools, or similar technologies.

This may include:

• IP address
• Browser type
• Device type
• Pages visited
• Website interaction information
• Referring website
• General usage information

7. How We Use Your Information

We may use information to:

• Respond to inquiries
• Provide requested information
• Schedule appointments
• Provide customer service
• Respond to insurance questions
• Follow up regarding requested services
• Send appointment confirmations and reminders
• Send SMS or email communications when appropriate consent has been provided
• Improve our website and services
• Analyze website and marketing performance
• Maintain records of consent and communication preferences
• Prevent fraud and protect website security
• Comply with applicable legal and regulatory requirements

8. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand website usage, measure marketing performance, and improve the user experience.

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

9. How We Share Information

Brandon Life does not sell your personal information.

We do not share mobile phone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

We may share information with trusted service providers when reasonably necessary to operate our business and provide requested services. These may include:

• Website and hosting providers
• Customer relationship management platforms
• SMS and email communication providers
• Appointment scheduling platforms
• Analytics providers
• Customer support providers
• Technology providers
• Insurance carriers or related service providers when necessary to assist with an insurance request or service

Service providers may only receive information reasonably necessary to perform the services they provide.

10. Legal and Safety Requirements

We may disclose information when required by applicable law, regulation, court order, legal process, government request, or when reasonably necessary to protect the rights, safety, security, and property of Brandon Life, our clients, website users, or others.

11. Business Transfers

If Brandon Life becomes involved in a merger, acquisition, reorganization, financing, or sale of business assets, personal information may be transferred as part of that transaction, subject to applicable law.

12. Your Choices

13. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission, storage, or processing is completely secure. We cannot guarantee the absolute security of your information.

14. Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information directly from children under 13.

15. Third-Party Websites

Our website may contain links to third-party websites, insurance carriers, appointment scheduling platforms, or other services. Brandon Life does not control and is not responsible for the privacy practices, content, security, availability, or policies of third-party websites. Visitors should review the privacy policies of third-party websites before providing information.

16. Insurance Information

Information provided through this website is for general informational purposes and does not guarantee insurance coverage, eligibility, pricing, approval, or policy issuance. Insurance products, benefits, availability, and eligibility may vary by state, insurance carrier, and individual circumstances. Coverage is subject to application, underwriting, policy terms, conditions, limitations, and exclusions.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or applicable legal requirements. Updates will be posted on this page with a revised "Last Updated" date.